Managing Challenging Behaviour & Positive Behaviour Support (PBS)
(Promoting Safe, Person-Centred Responses in Care Settings)
Supporting individuals who display behaviours that challenge requires empathy, skill, and the right strategies. This Managing Challenging Behaviour and Positive Behaviour Support course provides care staff with a framework to understand the root causes of challenging behaviour and respond in a calm, consistent, and person-centred way.
Aligned with CQC Key Lines of Enquiry, Skills for Care guidance, and Restraint Reduction Network principles, this course focuses on prevention, communication, and ethical practice—not punishment or control.
What You Will Learn:
By the end of this course, learners will understand:
- What constitutes "challenging behaviour" and its underlying causes
- The role of triggers, environments, and communication difficulties
- The principles of Positive Behaviour Support (PBS)
- Functional behaviour assessments and proactive support plans
- De-escalation techniques and safe response strategies
- The importance of consistency, routines, and clear communication
- Legal and ethical considerations (Mental Capacity Act, Human Rights, Restraint policies)
- The role of reflective practice, supervision, and teamwork
- When and how to record and report behavioural incidents
- Promoting independence, dignity, and inclusion at all times
Why Choose This Course?
- Evidence-based, non-judgemental and person-led approach
- CPD-certified with certificate valid for 2 years
- Real-life case scenarios to reinforce learning
- Delivered by trained PBS specialists or available online
- Helps reduce risk, improve relationships, and strengthen outcomes
- Fully aligned with CQC, safeguarding, and restraint reduction guidance
This course helps your team move from reactive to proactive care—supporting people to thrive, not just cope.
Ideal For:
- Domiciliary, residential, and supported living care staff
- Workers supporting individuals with learning disabilities, autism, or mental health needs
- Team leaders, key workers, and PBS champions
- Volunteers, bank staff, and support workers in community settings
- Anyone involved in managing behaviours that challenge in a care role
Faq
Once you enroll in a course, you will have unlimited access to the course materials for as long as the course is available on our platform.
Once you enroll in a course, you will have unlimited access to the course materials for as long as the course is available on our platform.
Once you enroll in a course, you will have unlimited access to the course materials for as long as the course is available on our platform.
Once you enroll in a course, you will have unlimited access to the course materials for as long as the course is available on our platform.
Once you enroll in a course, you will have unlimited access to the course materials for as long as the course is available on our platform.
